Privacy policy

Privacy Policy

Effective Date: 17 June 2026

Bright Holiday Ltd ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our flight booking and travel-related services.

1. Information We Collect

To provide travel and flight booking services, we may collect the following information:

  • Full name

  • Date of birth

  • Contact number

  • Email address

  • Billing and payment information

  • Passport details (where required for travel bookings)

  • Travel preferences and itinerary details

  • Emergency contact information (if provided)

  • Any information you voluntarily provide when contacting us

2. How We Use Your Information

We use your personal information to:

  • Process and manage flight bookings

  • Arrange travel-related services

  • Communicate booking confirmations and travel updates

  • Respond to inquiries and customer support requests

  • Process payments and refunds

  • Comply with legal and regulatory obligations

  • Improve our services and customer experience

3. Sharing of Information

We may share your information with:

  • Airlines and travel service providers

  • Global distribution systems and reservation platforms

  • Payment processing providers

  • Government and immigration authorities where legally required

  • Professional advisors and regulatory authorities when necessary

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may disable cookies through your browser settings, although some website features may not function properly.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data where legally permissible

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Bright Holiday Ltd
150 Barley Lane, Ilford, IG3 8XP, United Kingdom

Phone: 7440055041

Email: director@brightholiday.online

By using our website and services, you agree to the terms of this Privacy Policy.