Terms of service

Terms of Service

Effective Date: 17 June 2026

Welcome to Bright Holiday Ltd. By accessing our website and using our travel and flight booking services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a booking.

1. About Us

Bright Holiday Ltd provides flight booking and travel-related services to customers worldwide.

Business Name: Bright Holiday Ltd
Address: 150 Barley Lane, Ilford, IG3 8XP, United Kingdom
Phone: 7440055041
Email: director@brightholiday.online

2. Acceptance of Terms

By accessing our website or using our services, you confirm that you have read, understood, and agree to these Terms of Service, our Privacy Policy, and our Return and Refund Policy.

3. Booking Services

Bright Holiday Ltd acts as a travel intermediary and facilitates bookings with airlines and travel service providers. All bookings are subject to the terms, conditions, and fare rules of the relevant airline or supplier.

4. Customer Responsibilities

You agree to:

  • Provide accurate and complete information when making a booking.

  • Verify all booking details before payment.

  • Ensure you possess valid passports, visas, and other required travel documents.

  • Comply with all airline and government travel requirements.

Bright Holiday Ltd is not responsible for losses resulting from incorrect information provided by customers.

5. Pricing and Payments

  • All prices are subject to availability and may change until booking confirmation is issued.

  • Full payment may be required before tickets are issued.

  • We reserve the right to cancel any booking if payment is not successfully completed.

6. Ticket Issuance

Flight tickets will only be issued after successful payment and confirmation from the airline or travel supplier.

7. Cancellations and Refunds

All cancellations, changes, and refunds are governed by the fare rules and policies of the relevant airline.

Any service charges or administrative fees charged by Bright Holiday Ltd may be non-refundable.

Please refer to our Return and Refund Policy for additional details.

8. Flight Changes and Schedule Disruptions

Airlines may change schedules, routes, or cancel flights without prior notice. Bright Holiday Ltd is not responsible for airline operational decisions but will make reasonable efforts to assist customers in obtaining available alternatives.

9. Limitation of Liability

Bright Holiday Ltd shall not be liable for:

  • Airline delays or cancellations

  • Missed connections

  • Denied boarding

  • Lost, damaged, or delayed baggage

  • Travel disruptions caused by weather, strikes, government actions, or other circumstances beyond our control

  • Indirect or consequential losses arising from travel arrangements

Our liability is limited to the extent permitted by applicable law.

10. Intellectual Property

All website content, including text, graphics, logos, and designs, is the property of Bright Holiday Ltd and may not be copied, reproduced, or distributed without prior written permission.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website functionality or security

  • Submit false or misleading booking information

  • Engage in fraudulent activities

12. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Bright Holiday Ltd reserves the right to update or modify these Terms of Service at any time. Updated terms will be posted on our website with a revised effective date.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Bright Holiday Ltd
150 Barley Lane, Ilford, IG3 8XP, United Kingdom

Phone: 7440055041

Email: director@brightholiday.online